Privacy and Security

This is the web site of Big Dee's Tack & Vet Supplies.

Any questions or feedback you can contact us the following ways:

Mail
Big Dee’s Tack & Vet Supply
9440 State Route 14
Streetsboro, Ohio 44241

Email
[email protected]

Phone
1-800-321-2142 (inside the continental USA) 330-626-5000.

Information We Collect
For each visitor to our Web page, our Web server automatically recognizes the consumer's domain name and e-mail address (where possible). We also collect:

• Domain name and e-mail address (where possible) of visitors to our Web page
• Aggregate information on what pages consumers access or visit
• User-specific information on what pages consumers access or visit
• Name and address
• Telephone number
• Payment information (e.g., credit card number and billing address)
• Participate in a marketing survey, promotion or event

We maintain this data, along with a record of your purchase in a secure database.
We gather information about how visitors navigate through Big Dee’s Website by using “clickstream” data gathered with “cookies”.

How we use this information

We use this information to provide a better service. We use this information to:

• Process and track your order
• Provide updates regarding the order
• Send catalogs or email promotions
• See which products you are purchasing
• Track which products are being searched for

The information that is gathered lets us customize our communications with you and allows us to improve our customer service.

Cookies

With respect to cookies: We use cookies to store visitors preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site .

Subscribe
If you do not want to receive e-mail from us in the future, please let us know by sending us e-mail at the above address or calling us at the above telephone number. Every email promotion does have a link to be unsubscribed from our website.
If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. While we do not share our email list we do occasionally rent our mailing list to reputable secure companies. If you do not wish to receive such mailings, please let us know by calling us at the number provided above or by e-mailing us at the above address.
You may receive mailings from other reputable companies. You can, however, have your name put on our do-not-share list by calling us at the number provided above, e-mailing us at the above address.
Please provide us with your exact name and address.

Access to your information
Upon request we provide site visitors with access to unique identifier information (e.g., customer number or password) that we maintain about them, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them .
Consumers can access this information by e-mail us at the above address, write to us at the above address.
Consumers can have this information corrected by sending us e-mail at the above address or calling us at the above telephone number. All account information is able to be corrected online as well by logging in onto your account.

Security
With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server that has an SSL certificate using at least 128-bit encryption. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site.
If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

At Big Dee’s we are committed to maintaining our security and your privacy. We appreciate and respect the trust placed with us. At any point if you have questions or concerns please contact us at the information listed above.

Privacy and Security