Cancel my Autoship

cancel my autoship

Steps to Cancel Your Autoship Online

  1. Log into your account on bigdweb.com.
  2. Switch to desktop view if using a mobile device. Adjust your browser settings if needed.
  3. Navigate to My Subscriptions:
    • From the menu on the left, scroll down to My Subscriptions.
  4. Select the subscription you want to modify.
  5. Click Edit to change the subscription status, next order date, payment information, or address.

Note: If you need to adjust quantities or shipment frequency, please reach out to our customer service team directly.

Phone Cancellation

Call customer service at 800.321.2142 or 330.626.500.